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  • Top Must-Have Grooming Products for Cats

    Top Must-Have Grooming Products for Cats

    Urban Pet

    The saying, "Grooming is the paw-sitive path to pet health," could not be more accurate, especially regarding your beloved feline companions. Even though cats are renowned for their independence and great...

    Top Must-Have Grooming Products for Cats

    Urban Pet

    The saying, "Grooming is the paw-sitive path to pet health," could not be more accurate, especially regarding your beloved feline companions. Even though cats are renowned for their independence and great...

  • Does Every Dog Shed? How to Manage It

    Does Every Dog Shed? How to Manage It

    Urban Pet

    Are you troubled by your dog shedding a lot of hair and leaving traces on the couches, pillows, and carpets? Remember, dog shedding is a natural process, but the amount...

    Does Every Dog Shed? How to Manage It

    Urban Pet

    Are you troubled by your dog shedding a lot of hair and leaving traces on the couches, pillows, and carpets? Remember, dog shedding is a natural process, but the amount...

  • Health Benefits of Himalayan Churpi for Dogs

    Health Benefits of Himalayan Churpi for Dogs

    Urban Pet

    In the canine treats and chews world, Himalayan churpi or Himalayan yak chews stand out as a unique and healthful option for our four-legged companions.  Originating from the Himalayan region...

    Health Benefits of Himalayan Churpi for Dogs

    Urban Pet

    In the canine treats and chews world, Himalayan churpi or Himalayan yak chews stand out as a unique and healthful option for our four-legged companions.  Originating from the Himalayan region...

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FAQ

What should a user do in case of late or missing refunds?

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at sales@urbanpetssupply.com.

What should a user do in case of late or missing refunds?

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at sales@urbanpetssupply.com.

Do we have return policy?

Return any product for any reason within 30 days of receipt for a refund equal to the amount paid for the product (not including shipping charges).To return your product, you should mail your product to: 3601, 104th Street Urbandale Iowa US 50322

How do we send you refund?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.