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  • Why is dog collars Important

    Why is dog collars Important

    Urban Pet

    Collars for dogs have been around for generations, but they have become more valuable than ever before. Did you know that dogs were used for herding in ancient Greece while the threat...

    Why is dog collars Important

    Urban Pet

    Collars for dogs have been around for generations, but they have become more valuable than ever before. Did you know that dogs were used for herding in ancient Greece while the threat...

  • Best Products Your Online Pet Store Should Have

    Best Products Your Online Pet Store Should Have

    Urban Pet

    People shop everything online. They want the stuff to deliver at their doorstep, from household goods to clothing. The same goes for the pet product too.  After the pandemic, the...

    Best Products Your Online Pet Store Should Have

    Urban Pet

    People shop everything online. They want the stuff to deliver at their doorstep, from household goods to clothing. The same goes for the pet product too.  After the pandemic, the...

  • 5 Advantages of Choosing the Best Felted Cat Cave for Your Cat

    5 Advantages of Choosing the Best Felted Cat Ca...

    Urban Pet

    According to The Washington Post, there is almost twice the number of cats to dogs in the US, which indicates that felines are more preferred animal. Likewise, if you own...

    5 Advantages of Choosing the Best Felted Cat Ca...

    Urban Pet

    According to The Washington Post, there is almost twice the number of cats to dogs in the US, which indicates that felines are more preferred animal. Likewise, if you own...

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FAQ

What should a user do in case of late or missing refunds?

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at sales@urbanpetssupply.com.

What should a user do in case of late or missing refunds?

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at sales@urbanpetssupply.com.

Do we have return policy?

Return any product for any reason within 30 days of receipt for a refund equal to the amount paid for the product (not including shipping charges).To return your product, you should mail your product to: 3601, 104th Street Urbandale Iowa US 50322

How do we send you refund?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.